EASY PAYMENTS

With SUP.co.uk you can now buy what you love today and pay in 30 days or spread the cost over 3 months in equal installments with Klarna.

Your chosen card will be charged automatically on your payment due date. No additional interest. No extra fees.

Simply bundle together your complete kit into 3 affordable monthly payments. And what’s more, you can do all of this in just a matter of minutes.

Here's How It Works - 4 Things You Need To Know:

1 Simply go shopping and place your order for over £35.00 or more for 'Shop now, pay in 30 Days' and £100.00 or more for the '3 Easy payments' option.
2 You must be over 18 to pay with Klarna easy payments.
3 Your credit/debit card must be valid for 60 days from the purchase date.
4 We will despatch your order and Klarna will automatically collect you payment in either 30 days time or 3x equal payments over the 3 months. Before you know it, you will be riding the latest kit!
 

Shop now, Pay later with Klarna

Klarna

Spend £35+ and select 'Pay
Later in 30 Days'
with Klarna

Klarna

Get your items delivered and
see if they are right for you

Klarna

Love your purchase? Pay within 30 days

 

OR

 

Slice it into 3x payments

Klarna

Spend over £100 with SUP

Klarna

Select '3 Interest-Free Payments' with Klarna

Klarna

Pay in 3x Monthly Interest-Free Installments every 30 days

 
 
 
What is Klarna?

Klarna is a payment provider to more than 70,000 online stores and over 60 million consumers worldwide have trusted Klarna to securely handle their payments.

With Klarna's Buyers protection, you can shop with peace of mind.

Klarna does not require a credit check, so does not affect your credit rating either.

 
Why choose 3 Easy Payments?

Choose higher-specification kit for a few pounds more per month.

Include any equipment from SUP including accessories such as leashes, wetsuits and travel bags.

Spread the cost of your whole purchase to minimise your monthly payments.

One-stop shopping: no need to go to a bank to secure funding.

No interest rates.

Keep your credit card clear for day-to-day expenses.

Fixed repayments — your payments are fixed for the duration allowing you to budget more effectively.

 
Who can apply for 3 Easy Payments?

To apply you must meet the following criteria:

You must be over 18 years of age.
You must be a UK resident.
Have a valid mobile and email address.
Have credit/debit card that is valid for 60 days from the purchase date.

 
Why have I not been offered the Klarna payment option?

The 3 Easy Payments option is automatically generated by algorithms that are dependent upon a number of factors including address details, cardholder details, amount of order, the online store, previous order history and item availability.

 
Having trouble purchasing via 3 Easy Payments?

If you have any trouble placing an order with 3 Easy Payments, it could be due to one of the following reasons:

If this is your first payment made via this option, choose the billing address to be your delivery address.

You may have missed a required field at the checkout.

Ensure your credit / debit card is not expiring within the next 3 months, to ensure payment can be taken.

Ensure your are not using a pre-paid debit card.

You may have outstanding payments on previous 3 Easy Payment Klarna invoices.

 
What type of equipment can I purchase?

You can include any equipment from SUP including accessories such as harnesses, wetsuits and travel bags. However, please remember that the minimum order is £35.

If you have any queries please contact us on 0121 544 2778.

Please note, it can take around 5 working days from receiving your order, for SUP to ship out your goods.

This option cannot be used in conjunction with any other offer. UK and Northern Ireland Customers only.

3 Easy Payment option are valid for internet orders only however shop callers are welcome to carry out this process at SUP.

Typically the first payment will be due on the date of the us shipping our your order and subsequent monthly payments will be due in 30 and 60 days time.

You can even pay your order earlier at any time.

 
What information do I need to provide?

To make a purchase with Klarna, all you need is your mobile phone number and your e-mail address. All information will be sent to your email address, so it is important you provide the right contact details.

We recommend that if you are new to Klarna or you haven’t used the Pay Later in 30 Days option before, you should have your first order delivered to your billing address (where your bank account is registered) to minimise the chances of your purchase being accepted.

 
What happens if I forget my payment date?

To help you pay on time, Klarna will alert you two days before a payment is due. You’ll also receive email reminders.

If Klarna are unable to collect your payment on the scheduled due date Klarna will make one further attempt to automatically collect payment two days later. Should this last payment attempt fail, Klarna will issue you a statement for the full outstanding order amount which will become payable 15 days later. Klarna shall notify you when a payment is due two days in advance of attempting to collect your payment.

 
How can I increase my chances of being accepted?

Please ensure your name and billing address match those held by your bank account or electoral roll.

If you have recently paid for a Pay Later order, please allow up to 48 hours for this to clear.

 
How much can I borrow?

When checking out, just fill out the easy online payment form and you can be approved for up to £3,000 to use for the equipment you wish to purchase.

The minimum order is £35 to the 'Pay Later in 30 days' option or £100 when choosing the '3 Interest-Free Installments' option.

 
What happens if I make a return?

If you return some or all of your order, Klarna will issue you with a new statement as soon as we process your return.

If you have an upcoming payment due date – sit back and relax.

If there is a delay in us registering a return, Klarna will issue a new payment due date for the items you decide to keep

 
How long will it take until I receive a refund?

Once we have has registered your cancellation or return, the repayment will be processed in five to seven bank days. In the case of a return or cancellation of an order where you have not yet paid, no refund will be made.

If you are using 3 Interest-Free Installments option, your refund will be available as a positive balance in your account with Klarna. This allows you to purchase again using your account at any participating online stores.

Any card payment refund will be made back to the same card which you paid with.

 
 

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